|
Customer Service
ALWAYS EMAIL US FOR PRODUCT AVAILABILITY
BEFORE PLACING YOUR ORDER What is The Gifted Collector Satisfaction Guarantee? Every item we offer on GiftedCollector.com is 100% guaranteed! If you are not completely satisfied with your purchase, return it within 30 days of purchase for an exchange or a full refund (excluding delivery and service charges). After 30 days no returns will be accepted. Any returns must be in original packaging and in the same condition as when they left our warehouse. Please be sure that when you send back the product that you have prepaid the shipping charges, insured your package and that you have a tracking number for it. Shipping and handling fees are not refundable on returns. GiftedCollector.com strives to provide the best possible products and services to its customers. We gladly accept return of stock merchandise and give prompt credit for returned items. Please review our Return Policy for additional information on returns and exchanges. Return Policy - We can only accept items for return that have been purchased from GiftedCollector.com
- There are no returns of special orders, except for defective product.
- Return products must be in re-saleable condition (original, unmarked, retail package).
- Please re-package products correctly to avoid damage during the return process.
- Your refund will be processed using the same form of payment originally used for purchase within 5 to 10 business days of the receipt of your return in our warehouse.
Note: Depending on the method you use to return your package, please allow up to 14 calendar days from the day you returned your package for your return to be processed and your account credited. Your feedback is important to us. Please send your comments and suggestions to GiftedCollector@earthlink.net or call us at 1-818-990-6833 for assistance.
To obtain the status of an order, enter the confirmation number and click Go!.
|
